24/7 AI Appointment and Diary Management
Appointment & Diary Booking is a managed scheduling service that helps you handle booking requests by phone or email and keep your calendar accurate—without anyone making decisions on your behalf.
What we do
Receive booking requests: We take appointment requests via your dedicated phone line(s) and/or shared email address.
Schedule using your rules: All bookings are made strictly in line with your availability structure, appointment types, and any instructions you provide.
Calendar coordination: We add, update, reschedule, or remove appointments as requested, keeping your diary up to date.
No decision-making: We don’t confirm anything outside your agreed rules or make judgement calls—anything unclear is escalated to you for approval.
How onboarding works
You provide your availability structure, booking rules, and any scripts/templates to use
You confirm the calendar access/process and escalation contact
We start managing requests in line with your agreed service level
Best for Businesses that want consistent, organised appointment handling and a well-managed diary, without the overhead of in-house admin.
